
Branch Reference Collections are a huge waste of money. That's my considered conclusion, based on 25 years of reference desk work and 15 years of reference materials collection development, as well as one year of running a tiny rural library and a recent couple of months of weeding at a branch, where I can see and hear without being seen.
Believe me folks, those reference collections don't get much use. For the past5 to 10years the books haven't been used enough to justify buying them and now, with the Internet available, short answer questions get answered online.
This is not to say that public libraries that have a Youth collection should ignore the needs of kids doing homework. But REAL research? Let's face it folks, only the biggest and best public libraries have the materials for research. University libraries do, of course, and when the public needs to do real research, that's where they should go.
For a while we thought that if we provided online materials, people would use them. Some of the patrons do use them, but not enough to justify the cost to the local library, especially if the state provides similar resources. We tried e-books, e-journals, automobile repair, business information--all of it. Usage was high at first, but tapered off as Internet sources became acceptable, and more and more people grew adept at using the Internet. Have you checked cost-per-patron-using lately?
I do think all libraries need a basic desk collection of such items as a dictionary, a road atlas, a world atlas and some local materials. And I do think that local history collections can be valuable, depending on community interest.
But all in all it's time to get rid of those reference books. They take up valuable money and space. Spend your time, money and space on what your patrons want. I's easy to tell what they want--demand will give you a clue. More computer classes, more youth programs, more fiction -- and pay for staff to give computer help and teach the classes, host the programs, and give skilled readers' advisory service.
Times are tough for everybody. Think about what your patrons want, not what you think they SHOULD want.


